High-performing direct response and branded ads.
Crafted in 2019-2022 as Senior Creative Manager at Hopper.
I. Background
Hopper is the most downloaded travel booking app in the United States — helping over 70M travelers save money on flights, hotels, and rental cars.
II. The Challenge
How can Hopper stand out in a busy sea of ads? How can we use creative as a lever to continually meet or exceed aggressive monthly growth targets?
III. My Role
I led all aspects of creative strategy, design, editing, and animation, and collaborated with with our Head of User Acquisition and Senior User Acquisition Managers on our growth and performance marketing strategy.
IV. OUR SOLUTION
When analyzing our top-performing social ads, we continually find that the best performers either really stand out in one's social feed or blend in as native-looking content. Anything that looks too much like a typical ad is met with mediocre performance.
As a result, we focus our performance creative around these two categories:
These creatives perform extremely well and allow us to grow our user base quickly and cheaply.
While we do look at top-of-funnel metrics to get a quick temperature check on performance, we ultimately want to make sure we're driving real, substantive growth. So we look to in-app conversion, ROAS, and net payback as the primary indicators in identify winning creative concepts.
We've also incorporated our findings into more brand-focused campaigns. By balancing performance and brand, we've been able to run efficient campaigns at high budgets.
Our team did a lot of great work in 2021 — leading to us becoming the most downloaded travel booking app in the United States.